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| Adverts: IVG features in the Boulder County Report on choosing the right offshore partner |
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 Anonymous writes "Delhi, India, June 02nd, 2006, InfoVision features in the Boulder County Report on ‘Picking right offshore partner first step for companies hiring global work force’ and ‘Detailed plan, right manager key to outsourcing success’. The report features how companies are outsourcing business operations to India and the decisions businesses need to make when considering whether to outsource or not.Quoting from the article, Aditya Gupta, president of InfoVision Group, a pioneer in customer relationship management, explains that companies can expect a lengthy initiation into understanding the outsourcing process. From identification of areas that can be outsourced to the transition process easily can take a company a year or longer.
InfoVision studies the organization to identify the need for outsourcing, identifies the areas that can be outsourced and the areas that need to be worked upon.
About Boulder County Business ReportThe Boulder County Business Report was founded in 1981 and acquired by Boulder Business Information Inc. in 1988. The company, with partners Jeff Nuttall and Christopher Wood, added The Northern Colorado Business Report in 1995 and The Wyoming Business Report in 2000. BCBR covers the high-tech hotbed of Boulder and Broomfield Counties and the Denver/Boulder Corridor, while NCBR covers neighboring Larimer and Weld counties and their constituent communities of Fort Collins, Greeley, Loveland, Windsor and surrounding towns. WBR covers the entire state of Wyoming, with offices in Casper and Cheyenne.To read the complete article log on to:
http://bcbr.datajoe.com/app/ecom/pub_article_details.php?id=80912
http://bcbr.datajoe.com/app/ecom/pub_article_details.php?id=80934About InfoVision GroupInfoVision Group (IVG) is one of the largest independent IT enabled services companies in India with a focus on providing Customer Centric Process Outsourcing (CPO). With over 15 years of experience, its 3,600 employees are focused on delivering solution in running call centers, database management and BPO services for its customers worldwide.The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, and software solutions for CRM and consultancy services. It has clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance. IVG’s domestic and international operations operate under its group companies InfoVision Solutions & InfoVision International respectively.For additional information, please visit http://www.infovisiongroup.comContact Person: Aanchal Khanna
Phone: +91-124-400-1100
E-mail: info@infovisiongroup.com"
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| Adverts: InfoVision plans to Increase Headcount - Aditya Gupta, President InfoVision |
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Anonymous writes "Gurgaon, India, May 5th 2006, InfoVision plans to increase headcount by 60% - Aditya Gupta, President InfoVision talks to Hindu Business Line. In the news article titled "InfoVision plans expansion to raise headcount by 2,000" by L.N.Revathy, Aditya talks about the InfoVision’s aggressive growth and expansion plans.According to Aditya Gupta, Infovision is focusing on increasing its services in the Healthcare and the Pharmaceutical sector this fiscal. The article also talks about the challenges faced in recruiting the right people for the BPO industry. The company is targeting expansion in Delhi and Chennai. In discussion with the Hindu Business Line, Aditya Gupta plans to double InfoVision’s turnover by next financial year.To read the complete article log on to:
http://www.thehindubusinessline.com/2006/05/05/stories/2006050504020400.htmAbout InfoVision GroupInfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 14 years of experience its 3,200 employees are focused on delivering solution in running call centers, database management and BPO services for its customers worldwide.In addition, InfoVision’s HR BPO division employs 3,300 staff.The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, software solutions for CRM and consultancy services. It has clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance. IVG’s domestic and international operations operate under it’s group companies InfoVision Solutions & InfoVision International respectively.For additional information, please visit http://www.infovisiongroup.comContact Person: Aanchal Khanna
Phone: +91-124-400-1100
E-mail: info@infovisiongroup.com"
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| Adverts: InfoVision - 1st Anniversary of UK National Directory Enquiry Service |
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Anonymous writes "Gurgaon, India, December 12th 2005, InfoVision, successfully completes 1 year of operations for its UK National Directory Enquiry Service for a leading telecom provider. Starting with 12.5% of the call flow in December 2004, IVG followed a stringent quality based transition schedule with quality gates at every step leading to 100% of the volumes by May 2005.Speaking on the occasion, Aditya Gupta, President, said "Being able to successfully accomplish the first UK Directory Enquiry Operations from a center in India re-enforces IVG’s training and transition capability. Our unique training schedule includes geography, lifestyle, culture, regional accents, important businesses and handholding by experienced operators".During and after the transition IVG has been able to maintain the highest service standards at par with the best in the UK industry. This has been made possible by an exhaustive QA mechanism including real time audit of operator screen for accuracy, historical recording based soft skills audits, structure learning mechanism etc. A totally Ofcom compliant operations IVG today independently supports two 118 UK National Directory Enquiry numbers with features such as SMS and personalised number read out.About InfoVision GroupInfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 14 years of experience its 3,200 employees are focused on delivering solution in running call centers, database management and BPO services for its customers worldwide.In addition, InfoVision’s HR BPO division employs 3,300 staff.The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, software solutions for CRM and consultancy services. It has clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance. IVG’s domestic and international operations operate under it’s group companies InfoVision Solutions & InfoVision International respectively.For additional information, please visit http://www.infovisiongroup.comContact Person: Aanchal Khanna
Phone: +91-124-400-1100
E-mail: info@infovisiongroup.com"
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| Adverts: InfoVision Completes One Year of Serving US Tools and Equipment Catalog Retailer |
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Anonymous writes "Gurgaon, India, November 22nd 2005, InfoVision completes one year of serving the largest US Tool and Equipment catalog retailer. Services include Order Taking, Warranty Registration, Customer Services, and e-Mail responses as a part of its Customer Service project.Over the last one year, the campaign has grown six fold. The services for the projects are provided 24/7.Aditya Gupta, President, congratulated the entire team for providing exceptional service and support for the success of the project. He said "The completion of one year of serving US most famous tool and equipment catalog retailer strengthens InfoVision’s expertise in delivering enhanced customer experience."About InfoVision GroupInfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 14 years of experience its 3,200 employees are focused on delivering solution in running call centers, database management and BPO services for its customers worldwide.In addition, InfoVision’s HR BPO division employs 3,300 staff.The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, software solutions for CRM and consultancy services. It has clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance. IVG’s domestic and international operations operate under it’s group companies InfoVision Solutions & InfoVision International respectively.For additional information, please visit http://www.infovisiongroup.comContact Person: Aanchal Khanna
Phone: +91-124-400-1100
E-mail: info@infovisiongroup.com"
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| Adverts: Socially oriented IT technology for people who lost their ability to speak |
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Anonymous writes "QArea, Sym Systems Corporation and Ukrainian
Hi-Tech Initiative contribute to socially oriented IT technology for people
who lost their ability to speak.
Kharkiv, Ukraine — November18, 2005 — QArea, the leading
developer and tester of applications for PDA’s and smartphones also being
the originator of the pioneering BugHuntress Test Suite - automated
testing system for PDA applications, is proud to contribute to socially
oriented technologies for those who have lost their ability to speak, along
with Sym Systems Corporation, USA, and marketing assistance of Ukrainian Hi-Tech
Initiative (www.hi-tech.org.ua).
QArea, an offshore software development company
has successfully finished the first two software development projects for non-verbal
persons. The software development program was outsourced by Sym Systems Corporation,
an American company producing augmentative speech devices assisting those who
require alternative forms of communication. QArea’s marketing support
was provided by Ukrainian Hi-Tech Initiative, a leading Ukrainian alliance in
Offshore Software Development and the IT industry (www.hi-tech.org.ua).
The E-Talk Tablet device by Sym Systems Corporation is a portable speech device
for anyone who has lost the ability to speak. The E-Talk is a Tablet PC based
on Windows XP - so in addition to being a speech generating device, it also
supports a large number of applications designed for the PC. The E-Talk Tablet
uses the E-Talk 3 Software System, providing word prediction, multiple languages,
and the ability to completely customize the display.
The E-Talk is controlled by tapping on the front panel or it can use a variety
of switch access methods. The E-Talk features a dynamic display software that
allows the custom communication system to be easily created for nearly any user.
The selection can be made from pictures mixed with text, completely picture
based, or completely text based formats. It comes with changeable keypad overlays,
including the entire alphabet and common words and phrases. The box "speaks"
the word, letter or phrase by simply pressing a key. A user who still has vocal
capabilities can record all the selections in their own voice. Yet, for those
who have lost their own voice still there are no language barriers. Because
one can digitally record any voice (man's, woman's or child's), the E-Talk can
speak in any language.
About QArea: QArea is the one of the largest offshore software development
companies in Eastern Europe since 2001. Its primary focus is brought upon application
development for handheld devices, ( j2me
development ), Symbian, WinCE (Windows Mobile), Palm devices and related.
Also, QArea cultivates strong .NET and Java development teams performing standalone
and web-application development services.
About Sym Systems Corporation: Sym Systems Corporation is a US company dealing
with embedded systems and producing augmentative speech devices assisting those
who require alternative forms of communication. The company has collected vast
experience in project outsourcing to Indian and Ukrainian companies and now
has opted for Ukraine in a matter of strategic development of its production
capabilities.
About Ukrainian Hi-Tech Initiative (www.hi-tech.org.ua): Ukrainian Hi-Tech
Initiative is a leading Ukrainian alliance in Offshore Software Development
and IT industry.
Objectives of the Initiative:
- presentation of Ukrainian market of offshore outsourcing services;
- accumulation of international contacts in order to establish cooperation in
IT development sphere;
- Partners Screening and Selection Service as well as BPO in Ukraine;
- organization of meetings between Ukrainian and foreign companies;
- formation of investment for the progress of Ukrainian software development.
Contacts:
Eugene Kovalik
Sales and Marketing Director
QArea
Tel: +38 057 702-1-701
http://www.qarea.com
info@qarea.com "
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| Adverts: InfoVision - Chosen as Outsourced Development Center for Travel Solutions |
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Anonymous writes "InfoVision, India’s largest CRM Company has been selected as the preferred partner for outsourcing of software development for a large European travel solutions company for its Asia Pacific division. Under this agreement, InfoVision will develop the complete software, maintain it & provide MIS related activities for 14 countries in the Asia Pacific region.Speaking on this partnership, Navtej Matharu, Vice-President, said "Our highly qualified team will provide technology and product support to meet the highest service level standards and requirements in serving regional and global multinational customers."InfoVision has been successfully running e-marketing Platform for the company. A series of activities are undertaken including a newsletter campaign, Business Traveler Online campaign, e-banners, e-registration for meeting & training sessions, e-learning, Media Outreach / research are few such activities.About InfoVision Group
InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 14 years of experience and 3200 employees focused on delivering solution in running call centers, database management and back office support services for domestic and international customers.The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, software solutions for CRM and consultancy services. It has clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance.IVG’s domestic and international operations operate under it’s group companies InfoVision Solutions & InfoVision International respectively.For additional information, please visit http://www.infovisiongroup.com
Contact Person: Aanchal Khanna
Phone: +91-124-500-1100
E-mail: info@infovisiongroup.com
"
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| Adverts: InfoVision Expands its Horizon to East |
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Anonymous writes "Gurgaon, India, August 15th 2005, InfoVision, India’s largest CRM Company expands its horizon with its first project in Australia. Under this agreement, InfoVision will handle acquisition & retention for a large credit card company, aimed at expanding customer base, reducing costs and increasing profit.Speaking of this success, Aditya Gupta, President InfoVision, said "We are delighted with this win in Australia which opens doors for further expansion of our services in the Australian market. This further reinforces InfoVision’s leadership in providing integrated outsourcing solutions to our global clients. We bring in our domain, global delivery model capability and technology leadership to provide value to our customers".InfoVision has its clients spread across four continents. Relentless focus on quality has helped InfoVision win admiration of its clients & has been the bedrock of its success.About InfoVision Group
InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 14 years of experience and 5000 employees focused on delivering solution in running call centers, database management and back office support services for domestic and international customers, IVG has the necessary resources and expertise to be able to successfully set up and manage projects on a global scale.
IVG’s domestic and international operations operate under it’s group companies InfoVision Solutions & InfoVision International respectively.
For additional information, please visit http://www.infovisiongroup.com
Contact Person: Aanchal Khanna
Phone: +91-124-500-1100
E-mail: info@infovisiongroup.com
"
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| Adverts: InfoVision Group Expands Global Customer Care Capabilities |
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Anonymous writes "Gurgaon, India, July 7th 2005, InfoVision Group the largest independent IT enabled services companies in India, expands global customer care capabilities by adding another facility in Gurgaon to cater to its growing needs, with a production capacity of 300 seats.
Aditya Gupta, President said "With this expansion we will be able to cater to the increasing requirements of our international customers. Our focus will remain in providing high quality and intelligent solutions to our customers."
Located in Gurgaon, India, InfoVision’s new facility will support it's clients located in the UK, US and Australia providing customized solutions for CRM services and Customer Interaction Centers. The facility will support 24x7 operations & is expected to be operational by November, 2005.
About InfoVision Group
InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 14 years of experience and 5000 employees focused on delivering solution in running call centers, database management and back office support services for domestic and international customers, IVG has the necessary resources and expertise to be able to successfully set up and manage projects on a global scale.
IVG’s domestic and international operations operate under it’s group companies InfoVision Solutions & InfoVision International respectively.
For additional information, please visit http://www.infovisiongroup.com
Contact Person: Aanchal Khanna
Phone: +91-124-500-1100
E-mail: info@infovisiongroup.com
"
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| Adverts: Preferred Partner for Outsourcing for Tool and Equipment Catalog Retailer |
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Anonymous writes "Gurgaon, India, July 27th 2005,InfoVision gets awarded with its third contract from the largest tool and equipment catalog retailer in the US. InfoVision will handle the Customer Services pilot project for its Client.InfoVision has been handling various processes for the customer since the last quarter of 2004. The new project which is in addition to the current portfolio of Order Taking & Warranty Registration completes the services that are being offered to the client in the entire spectrum of client contact. Malini Gupta, Sr. Vice President, said, "Being awarded the third project within six months reinforces the confidence in Infovision to deliver quality services & enhanced customer experience for this new venture."About InfoVision Group
InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 14 years of experience and 5000 employees focused on delivering solution in running call centers, database management and back office support services for domestic and international customers, IVG has the necessary resources and expertise to be able to successfully set up and manage projects on a global scale.
IVG’s domestic and international operations operate under it’s group companies InfoVision Solutions & InfoVision International respectively.
For additional information, please visit http://www.infovisiongroup.com
Contact Person: Aanchal Khanna
Phone: +91-124-500-1100
E-mail: info@infovisiongroup.com
"
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| Adverts: InfoVision Group completes three years of services to international clients |
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| Anonymous writes "Gurgaon, India, June 2005, InfoVision Group completes three years of service to international clients. The company’s international segment started with 10 agents & today has grown to 550 agents. On completion of its three years, Aditya Gupta, President said “It gives us immense pleasure to look back at our growth and to reflect on the value we have added to our clients’ business. Equally importantly, it is satisfying to see the solid foundations of quality and reliability that we have built over these years which will be the catalyst for our future growth."
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